Refund policy

Rescheduling Policy

Thank you for choosing Kirby Morgan Professional Dive Center for your dive training needs. We are committed to providing you with the highest quality training and exceptional customer service. If you need to reschedule, please carefully review our Returns and Refunds policy below.

1. Course Cancellation and Rescheduling

1.1 Eligibility: If you are unable to attend a course that you have registered for, you are eligible to reschedule, subject to the following conditions:
  • Requests must be made in writing, either by email or through our online contact form, at least ten days before the course start date.
1.2 Refund Process: To reschedule, please follow these steps:
  • Contact our customer support team promptly to inform them of your request.
  • Provide the necessary details, including your name, course details, and reason for the rescheduling.
  • Our customer support team will guide you through the rescheduling process, including providing you with any required forms or documentation.
  • Future training dates are subject to availability but will NOT have an expiration time limit.

2. Contact Us

If you have any inquiries or worries regarding our rescheduling policy, don't hesitate to contact our customer support team. We aim to assist you and ensure you are satisfied with our services.